KookaDesk › Industries › Pest control
AI receptionist for pest control across AustraliaPest enquiries feel urgent to the caller, and pre-purchase inspections run on tight deadlines. KookaDesk answers your missed calls, emails and website enquiries within 60 seconds, 24/7, identifies the pest and property, asks your pre-treatment questions, gives your approved prices and texts you each job with preferred times to confirm.
Cancel before day 7, no charge · Keep your own number · Every state and time zone · We set it all up for you
Roof voids and sub-floors are exactly where you can't take a call.
Instant answers with your approved prices win general pest bookings.
Buyers have days, not weeks. The first business to confirm a time usually gets the job.
Set up in about 48 hours, wherever you are in Australia. You keep your number, your phone and how you work.
A short diversion code sends calls you don't answer to your KookaDesk line. The codes are the same nationwide on Telstra, Optus and Vodafone (see the guide). We connect your email and website form too.
It says up front it's your AI assistant, asks your questions, and only gives the answers and prices you've approved for your area.
You get a text with the job and the customer's preferred times. Reply with a number to confirm – for example Reply 1 for 2pm, 2 for 4pm. The customer gets an SMS confirmation and an email copy goes out for the record. No links to tap; calendar sync is optional.
Suspected poisoning: it tells callers to contact the Poisons Information Centre on 13 11 26 (24/7, Australia-wide), or 000 in an emergency. It never gives chemical or treatment advice.
Termite pressure, wildlife and seasonal pests vary a lot between, say, coastal Queensland and Hobart, so the assistant asks the questions that matter for your region. Pre-purchase timber pest inspections are commonly done to Australian Standard AS 4349.3; the assistant records the buyer's deadline, agent and access details and marks the job time-critical, but leaves all technical advice to you.
For snakes or native animals it tells callers not to approach and refers them to the wildlife rescue service you nominate for your state (for example WIRES in NSW), or to your own service if you offer one.
| Time zone | Where | Daylight saving? |
|---|---|---|
| AEST / AEDT (UTC+10 / +11) | NSW, Victoria, Tasmania, ACT | Yes, early October to early April |
| AEST (UTC+10) | Queensland | No |
| ACST / ACDT (UTC+9:30 / +10:30) | South Australia | Yes |
| ACST (UTC+9:30) | Northern Territory | No |
| AWST (UTC+8) | Western Australia | No |
Your business hours, after-hours rules and the appointment times offered to callers are set per client, in your local time.
Plans from A$129/month +GST (After-hours: after-hours and overflow calls, 100 minutes), then A$199 (300 minutes), A$349 (600 minutes) or A$549 (800 minutes). Extra minutes A$0.40/min +GST. 7-day free trial with up to 100 call minutes. Cancel anytime before day 7 and you won't be charged.
No setup fee for our first 10 customers (normally A$299 or A$499 +GST). Month to month, 30 days' notice to cancel.
Ready to start now? Subscribe online – we'll email you within 1 business day to set up your number.
KookaDesk works the same way everywhere, but your script uses your suburbs, utilities and local details. See how it works near you:
Sydney · Brisbane · Perth · Adelaide · Gold Coast · Sunshine Coast
Elsewhere – regional towns included? Same service. Give us your postcodes and it politely redirects the rest.
KookaDesk is A$129, A$199, A$349 or A$549 per month +GST depending on call minutes (100, 300, 600 or 800) and features, the same price in every state. There's a 7-day free trial with up to 100 minutes (cancel anytime before day 7 and you won't be charged), and our first 10 customers pay no setup fee (normally A$299 +GST, or A$499 +GST on Pro).
Yes, if you give us fixed prices (for example by property size). Termite and rodent work comes to you as an inspection request.
Yes. You set the pre-treatment questions and it asks them every time.
Yes. KookaDesk runs in every Australian time zone – AEST/AEDT (NSW, VIC, TAS, ACT), AEST all year in Queensland, ACST/ACDT (SA) and ACST (NT), and AWST (WA). Your business hours, after-hours rules and the times it offers callers are all set in your local time.
Yes. It says it's your business's AI assistant at the start of every call and tells callers the call may be recorded, with the option to leave a message without recording instead.
It takes the deadline, preferred times, agent and access details and texts them to you as time-critical. Reply with a number to lock in a slot.