KookaDesk answers the calls you can't, plus your emails and website enquiries, within 60 seconds, 24/7 – set to Perth business hours. It asks your questions, checks the suburb is in your area and texts you the job with the customer's preferred times. Reply with a number to confirm.
Cancel before day 7, no charge · Keep your own number · No lock-in · We set it all up for you
Long, hot summers make air-con breakdowns urgent, and reticulation, pool and garden work run on a different calendar to the east coast. Being hours behind Sydney also means anything run on east-coast hours can close before Perth's evening enquiries arrive – a reply that runs on Perth time matters.
Time zone: AWST (UTC+8) all year, with no daylight saving. Perth is two hours behind Sydney in winter and three hours behind in summer. Your hours, after-hours fees and booking times are all set in Perth time.
You choose exactly which suburbs or postcodes you cover; it politely redirects the rest. Common service areas around Perth:
Dial a short code on your mobile so calls you don't answer go to your KookaDesk line. The codes are national – see the Telstra, Optus and Vodafone guide.
It says it's your AI assistant, asks your questions and gives only answers and prices you've approved. Utility faults go to the right local contacts – Water Corporation for water, Western Power for power network faults – and emergencies to 000.
You get a text with the job and preferred times. Reply 1 or 2 to confirm; the customer gets an SMS confirmation and an email copy goes out for the record. No links, no app.
Everyone you can't answer in that window books with a competitor.
AI receptionist for air-conditioning and HVAC businesses →On a roof, in a ceiling or working on a board – answering isn't safe, and calls roll to voicemail.
AI receptionist for electricians →Most calls arrive while the gear is running. By the time you check, they've booked someone else.
AI receptionist for landscapers and gardeners →Burst pipes and hot water failures happen at night, on weekends and when you're already on a job. That's exactly when nobody answers.
AI receptionist for plumbers →Roof voids and sub-floors are exactly where you can't take a call.
AI receptionist for pest control businesses →Calls go to voicemail and web enquiries wait until night.
AI receptionist for cleaning businesses →Plans from A$129/month +GST. 7-day free trial with up to 100 call minutes. Cancel anytime before day 7 and you won't be charged.
No setup fee for our first 10 customers (normally from A$299 +GST). Month to month, 30 days' notice to cancel.
Ready to start now? Subscribe online – we'll email you within 1 business day to set up your number.
AWST (UTC+8) all year, with no daylight saving. Perth is two hours behind Sydney in winter and three hours behind in summer. Your hours, after-hours fees and booking times are all set in Perth time.
No. Your customers keep calling the number they already have. Calls you don't answer are diverted to your KookaDesk line behind the scenes, so nothing changes on their side.
Yes. Mobile diversion codes are the same across Australia on Telstra, Optus and Vodafone. For landlines, VoIP and office phone systems we send the steps for your provider.
Yes. For faults that belong to the utility rather than you, we load the right contacts for your area – in Perth that's typically Water Corporation for water and Western Power for electricity network faults. Emergencies always go to 000.
A$129, A$199, A$349 or A$549 per month +GST, the same everywhere in Australia. 7-day free trial with up to 100 call minutes. Cancel anytime before day 7 and you won't be charged. No setup fee for our first 10 customers (normally from A$299 +GST).
Yes. It says it's your business's AI assistant at the start of every call and tells callers the call may be recorded, with the option to leave a message instead.
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