KookaDesk › Locations › Adelaide

AI receptionist for Adelaide, SA

Adelaide businesses: never miss a job again.

KookaDesk answers the calls you can't, plus your emails and website enquiries, within 60 seconds, 24/7 – set to Adelaide business hours. It asks your questions, checks the suburb is in your area and texts you the job with the customer's preferred times. Reply with a number to confirm.

Cancel before day 7, no charge · Keep your own number · No lock-in · We set it all up for you

Example text to you after a missed call
NO POWER
Mark D. – Morphett Vale SA
Safety switch keeps tripping, kitchen and laundry out. No burning smell. Owner-occupier.
Prefers: Today 3pm or 5pm
Reply 1 for the first time, 2 for the second. The customer gets an SMS confirmation.
Illustrative example – names and details are made up.

Working in Adelaide

Hot, dry summers and heatwaves push cooling and electrical work, while reactive clay soils mean cracked pipes and stormwater problems after dry spells. Adelaide's half-hour time difference catches out systems that assume east-coast time – KookaDesk doesn't.

Time zone: ACST (UTC+9:30), and ACDT (UTC+10:30) during daylight saving from early October to early April – half an hour behind Sydney. Your hours are set in Adelaide time.

Areas we set up for

You choose exactly which suburbs or postcodes you cover; it politely redirects the rest. Common service areas around Adelaide:

  • CBD & North Adelaide
  • Eastern suburbs (Norwood, Burnside, Magill)
  • Western suburbs (Henley Beach, Glenelg, West Lakes)
  • Northern suburbs (Salisbury, Mawson Lakes, Elizabeth)
  • Southern suburbs (Marion, Morphett Vale, Seaford)
  • Adelaide Hills (Stirling, Mount Barker)
  • Gawler and the Barossa

How it works

STEP 1

Divert missed calls

Dial a short code on your mobile so calls you don't answer go to your KookaDesk line. The codes are national – see the Telstra, Optus and Vodafone guide.

STEP 2

It answers in your name

It says it's your AI assistant, asks your questions and gives only answers and prices you've approved. Utility faults go to the right local contacts – SA Water for water, SA Power Networks for power network faults – and emergencies to 000.

STEP 3

Reply with a number

You get a text with the job and preferred times. Reply 1 or 2 to confirm; the customer gets an SMS confirmation and an email copy goes out for the record. No links, no app.

Popular with Adelaide businesses in these trades

See all industries

Same price in Adelaide as everywhere else

Plans from A$199/month +GST. 7-day free trial with up to 100 call minutes. Cancel anytime before day 7 and you won't be charged.

Setup fee waived for our first 3 founding customers. Month to month, 30 days' notice to cancel.

Ready to start now? Subscribe online – we'll email you within 1 business day to set up your number.

Adelaide FAQs

What time zone will my KookaDesk run on in Adelaide?

ACST (UTC+9:30), and ACDT (UTC+10:30) during daylight saving from early October to early April – half an hour behind Sydney. Your hours are set in Adelaide time.

Do I need a local phone number?

No. Your customers keep calling the number they already have. Calls you don't answer are diverted to your KookaDesk line behind the scenes, so nothing changes on their side.

Do the call diversion codes work here?

Yes. Mobile diversion codes are the same across Australia on Telstra, Optus and Vodafone. For landlines, VoIP and office phone systems we send the steps for your provider.

Can it give callers the right local numbers in Adelaide?

Yes. For faults that belong to the utility rather than you, we load the right contacts for your area – in Adelaide that's typically SA Water for water and SA Power Networks for electricity network faults. Emergencies always go to 000.

How much does it cost?

A$199, A$349 or A$549 per month +GST, the same everywhere in Australia. 7-day free trial with up to 100 call minutes. Cancel anytime before day 7 and you won't be charged. Setup fee waived for our first 3 founding customers.

Will callers know it's an AI?

Yes. It says it's your business's AI assistant at the start of every call and tells callers the call may be recorded, with the option to leave a message instead.

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