← Back to KookaDesk

Terms of Service

Draft – this document is pending review by an Australian lawyer and may be updated.

Between Golden Ocean Development Pty Ltd trading as KookaDesk, ABN 27 607 325 753, and the business subscribing to KookaDesk. KookaDesk is a business name of Golden Ocean Development Pty Ltd.

Service

AI answering of forwarded calls, emails and website forms; channels, minutes and scripts as per your plan. You approve the scripts and any prices the assistant may quote.

Fees

Monthly fees in advance (A$199 / A$349 / A$549 +GST as per plan); setup fee A$299 +GST or A$499 +GST; overage A$0.40/min +GST. All prices exclusive of GST. We are GST registered. Month to month, 30 days' notice to cancel.

Free trial

14 days, up to 100 minutes, no card required; ends automatically.

Your responsibilities

Accurate business info, prices and hours; deciding which jobs to accept; complying with laws applicable to your trade.

AI limitations

The assistant can make mistakes. It does not give safety, legal or technical advice beyond directing callers to emergency services.

Privacy and data

You are responsible for your customers' data; we process it on your behalf per our Privacy Policy. Data export on termination.

Third-party platforms

We rely on third-party providers and are not liable for their outages. Nothing in these terms excludes rights you have under the Australian Consumer Law.

Contact

Questions about these terms: hello@kookadesk.com.