KookaDesk › Locations › Gold Coast
AI receptionist for Gold Coast, QLDKookaDesk answers the calls you can't, plus your emails and website enquiries, within 60 seconds, 24/7 – set to Gold Coast business hours. It asks your questions, checks the suburb is in your area and texts you the job with the customer's preferred times. Reply with a number to confirm.
Cancel before day 7, no charge · Keep your own number · No lock-in · We set it all up for you
Holiday rentals and high-rise strata generate constant cleaning, plumbing and maintenance enquiries, often from people interstate. Humid summers keep air-con and pest control busy, and the cross-border time difference with Tweed Heads is easy to get wrong.
Time zone: AEST (UTC+10) all year with no daylight saving – an hour behind Sydney in summer, even though Tweed Heads across the border is on NSW time. Tell us which side of the border you work and we'll set your hours accordingly.
You choose exactly which suburbs or postcodes you cover; it politely redirects the rest. Common service areas around Gold Coast:
Dial a short code on your mobile so calls you don't answer go to your KookaDesk line. The codes are national – see the Telstra, Optus and Vodafone guide.
It says it's your AI assistant, asks your questions and gives only answers and prices you've approved. Utility faults go to the right local contacts – City of Gold Coast for water, Energex for power network faults – and emergencies to 000.
You get a text with the job and preferred times. Reply 1 or 2 to confirm; the customer gets an SMS confirmation and an email copy goes out for the record. No links, no app.
Calls go to voicemail and web enquiries wait until night.
AI receptionist for cleaning businesses →Burst pipes and hot water failures happen at night, on weekends and when you're already on a job. That's exactly when nobody answers.
AI receptionist for plumbers →Everyone you can't answer in that window books with a competitor.
AI receptionist for air-conditioning and HVAC businesses →Roof voids and sub-floors are exactly where you can't take a call.
AI receptionist for pest control businesses →On a roof, in a ceiling or working on a board – answering isn't safe, and calls roll to voicemail.
AI receptionist for electricians →Most calls arrive while the gear is running. By the time you check, they've booked someone else.
AI receptionist for landscapers and gardeners →Plans from A$129/month +GST. 7-day free trial with up to 100 call minutes. Cancel anytime before day 7 and you won't be charged.
No setup fee for our first 10 customers (normally from A$299 +GST). Month to month, 30 days' notice to cancel.
Ready to start now? Subscribe online – we'll email you within 1 business day to set up your number.
AEST (UTC+10) all year with no daylight saving – an hour behind Sydney in summer, even though Tweed Heads across the border is on NSW time. Tell us which side of the border you work and we'll set your hours accordingly.
No. Your customers keep calling the number they already have. Calls you don't answer are diverted to your KookaDesk line behind the scenes, so nothing changes on their side.
Yes. Mobile diversion codes are the same across Australia on Telstra, Optus and Vodafone. For landlines, VoIP and office phone systems we send the steps for your provider.
Yes. For faults that belong to the utility rather than you, we load the right contacts for your area – in Gold Coast that's typically City of Gold Coast for water and Energex for electricity network faults. Emergencies always go to 000.
A$129, A$199, A$349 or A$549 per month +GST, the same everywhere in Australia. 7-day free trial with up to 100 call minutes. Cancel anytime before day 7 and you won't be charged. No setup fee for our first 10 customers (normally from A$299 +GST).
Yes. It says it's your business's AI assistant at the start of every call and tells callers the call may be recorded, with the option to leave a message instead.
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