KookaDesk › Industries › Landscapers & gardeners

AI receptionist for landscapers & gardeners across Australia

Can't hear the phone over the mower? It can.

Regular maintenance clients are the backbone of a gardening business, and they book whoever replies first. KookaDesk answers your missed calls, emails and website enquiries within 60 seconds, 24/7, collects yard size, slope, access and photos, offers the days you run in their area and texts you each request to confirm.

Cancel before day 7, no charge · Keep your own number · Every state and time zone · We set it all up for you

Example text to you after a missed enquiry
NEW REGULAR
Fiona C. – Lara VIC
Fortnightly mow and edges, front and back, medium block. Side access 1m. Dog in backyard.
Prefers: Thu 8am first visit · Photos sent ✓
LANDSCAPE QUOTE
Ravi P. – Mermaid Waters QLD · Turf, garden beds and drip irrigation for new build. Prefers site visit Tue 3pm.
You reply with a number to confirm (for example, Reply 1 for 2pm, 2 for 4pm); the customer gets an SMS. Illustrative example – names and details are made up.

Why gardening businesses miss work

Noise and gloves

Most calls arrive while the gear is running. By the time you check, they've booked someone else.

Quotes depend on access

Gate width, slope, green waste and yard size make the price. Photos first save wasted trips.

Your run needs filling efficiently

New clients near your existing rounds are worth more. Offering the right days helps.

How it works for landscapers and gardeners

Set up in about 48 hours, wherever you are in Australia. You keep your number, your phone and how you work.

STEP 1

Divert missed calls

A short diversion code sends calls you don't answer to your KookaDesk line. The codes are the same nationwide on Telstra, Optus and Vodafone (see the guide). We connect your email and website form too.

STEP 2

It answers in your name

It says up front it's your AI assistant, asks your questions, and only gives the answers and prices you've approved for your area.

STEP 3

You reply with a number

You get a text with the job and the customer's preferred times. Reply with a number to confirm – for example Reply 1 for 2pm, 2 for 4pm. The customer gets an SMS confirmation and an email copy goes out for the record. No links to tap; calendar sync is optional.

What it asks your customers

  • Maintenance, clean-up, hedging, turf, paving, retaining walls, planting, irrigation or design
  • Yard size, slope and what's there now
  • Side access, parking and green-waste disposal
  • How often – one-off, weekly, fortnightly, monthly
  • Suburb, street and state, checked against your run
  • Photos by SMS link

Sensible limits

It never tells customers whether they need a permit, and never promises work you haven't approved, such as large tree removal.

Seasons and climate run differently by region

Growing seasons, mowing frequency and watering rules vary across the country – a tropical wet season, a dry Perth summer, frosty Canberra winters. You tell us your seasonal schedule and any local water restrictions you work under, and the assistant explains them to customers rather than guessing.

For digging it reminds customers that underground services should be located through Before You Dig Australia (byda.com.au). Tree work near powerlines or anything that may need council approval is flagged to you.

Every Australian time zone

Time zoneWhereDaylight saving?
AEST / AEDT (UTC+10 / +11)NSW, Victoria, Tasmania, ACTYes, early October to early April
AEST (UTC+10)QueenslandNo
ACST / ACDT (UTC+9:30 / +10:30)South AustraliaYes
ACST (UTC+9:30)Northern TerritoryNo
AWST (UTC+8)Western AustraliaNo

Your business hours, after-hours rules and the appointment times offered to callers are set per client, in your local time.

One flat monthly fee, any state. Free for 7 days.

Plans from A$199/month +GST (300 minutes), A$349 (600 minutes) or A$549 (800 minutes). Extra minutes A$0.40/min +GST. 7-day free trial with up to 100 call minutes. Cancel anytime before day 7 and you won't be charged.

Setup fee (A$299 or A$499 +GST) waived for our first 3 founding customers. Month to month, 30 days' notice to cancel.

Ready to start now? Subscribe online – we'll email you within 1 business day to set up your number.

Local pages for landscapers and gardeners

KookaDesk works the same way everywhere, but your script uses your suburbs, utilities and local details. See how it works near you:

Sydney · Melbourne · Perth · Gold Coast · Newcastle · Sunshine Coast · Geelong

Elsewhere – regional towns included? Same service. Give us your postcodes and it politely redirects the rest.

Frequently asked questions

How much does an AI receptionist cost for a gardener or landscaper?

KookaDesk is A$199, A$349 or A$549 per month +GST depending on call minutes (300, 600 or 800) and features, the same price in every state. There's a 7-day free trial with up to 100 minutes (cancel anytime before day 7 and you won't be charged), and the setup fee is waived for our first 3 founding customers.

Can it slot new clients into my existing run?

Yes. It offers the days and areas you choose, so new customers land near your current rounds.

What about rain days?

Tell us your rain policy and it explains it. You can update availability at short notice.

Does it work in my time zone?

Yes. KookaDesk runs in every Australian time zone – AEST/AEDT (NSW, VIC, TAS, ACT), AEST all year in Queensland, ACST/ACDT (SA) and ACST (NT), and AWST (WA). Your business hours, after-hours rules and the times it offers callers are all set in your local time.

Will callers know it's an AI?

Yes. It says it's your business's AI assistant at the start of every call and tells callers the call may be recorded, with the option to leave a message without recording instead.

Can it quote regular mowing?

Yes, if you give us prices by yard size or time. Bigger landscaping comes through as a site-visit request.

Start your 7-day free trial