KookaDesk › Industries › Pest control › Sydney

AI receptionist for Sydney pest control

Under a house? KookaDesk answers the termite call.

Pest enquiries are urgent to the caller – nobody wants to wait with rats in the roof or termites in the skirting. KookaDesk answers your missed calls, emails and website enquiries within 60 seconds, 24/7, identifies the pest and property, gives your approved prices and texts you the job with their preferred times to confirm.

This is our Sydney page, with Sydney suburbs and contacts. KookaDesk serves pest control businesses right across Australia, in every time zone – see AI receptionist for pest control businesses in Australia.

Cancel before day 7, no charge · Keep your own number · No lock-in · We set it all up for you

Example text to you after a missed enquiry
TERMITES?
Daniel R. – Kellyville
Found mud tubes and hollow skirting in garage. Brick veneer, built 2004. Hasn't been disturbed.
Prefers: Wed 10am inspection · Photos sent ✓
GENERAL PEST
Olivia N. – Marrickville · Cockroaches in kitchen, 2 bed unit, has a cat. Prefers Sat 8am.
You reply with a number to confirm; the customer gets an SMS. No links to tap: just reply with a number. Illustrative example – names and details are made up.

Why pest controllers miss bookings

You're in roof voids and sub-floors

The places you work are exactly where you can't take a call.

Callers want a price now

Many enquiries start with 'how much for a general pest spray?'. Answering instantly with your approved price wins the booking.

Pre-purchase inspections are time-critical

Buyers often have a short cooling-off or exchange window. The first business to confirm a time usually gets the job.

How KookaDesk works for pest control businesses

Set up in about 48 hours. You don't change your number, your phone or how you work.

STEP 1

Divert missed calls

Set a short diversion code so calls you don't answer go to your KookaDesk line (how diversion works). We connect your email and website form too.

STEP 2

It answers in your name

It says up front it's your AI assistant, asks your questions and only gives answers and prices you've approved.

STEP 3

You confirm, they get an SMS

It texts you a short summary with the customer's preferred times. Reply with a number to confirm – for example, Reply 1 for 2pm, 2 for 4pm. Once you confirm, the customer gets an SMS confirmation, and an email copy goes out for the record. No links to tap: just reply with a number. No calendar connection or software install needed – Google or Outlook sync is optional.

What it asks your customers

  • Pest – termites, cockroaches, ants, rodents, spiders, bees/wasps, possums, bed bugs
  • Property type, size and construction, and whether it's a pre-purchase inspection
  • Children, pets, pregnancy or health conditions you need to know about before treatment
  • Suburb and street, checked against your service area
  • Owner, tenant, agent or strata
  • Photos by SMS link (e.g. termite damage, droppings, nests)

Wildlife and safety calls

Snakes and native animals: the assistant tells callers not to approach, to keep children and pets away, and that WIRES can help with native wildlife on 1300 094 737 – or it refers to your own snake-catching service if you offer one.

Suspected poisoning: it tells callers to contact the Poisons Information Centre on 13 11 26, or 000 in an emergency. It never gives chemical or treatment advice.

How a call starts

The first few lines of a typical call for a made-up business. The assistant always says it's an AI.

Sample call (demo business)
AI assistant

Hi, you've reached Demo Pest Control Sydney. I'm Raj's AI assistant. This call may be recorded. What kind of pest problem are you having?

Caller

I think we've got termites in the garage.

AI assistant

Okay – the best thing for now is not to disturb the area, so the technician can see exactly what's there. Have you noticed mud tubes, hollow-sounding timber, or anything else?

…the assistant takes the caller's name, mobile, suburb, access details and preferred times, then says: "I'll text the owner now, and you'll get an SMS to confirm the time shortly." The owner gets a summary and replies with a number to confirm (for example, Reply 1 for 2pm, 2 for 4pm). No links to tap: just reply with a number.

Illustrative script for a made-up business. Not a real customer call. For your business, it uses your own questions, service area and approved prices.

Questions? Tap the chat bubble in the corner to ask our chat assistant.

One flat monthly fee. Free for 7 days.

Plans from A$129/month +GST (After-hours: after-hours and overflow calls, 100 minutes), then A$199 (300 minutes), A$349 (600 minutes) or A$549 (800 minutes). Extra minutes A$0.40/min +GST. 7-day free trial with up to 100 call minutes. Cancel anytime before day 7 and you won't be charged.

No setup fee for our first 10 customers (normally A$299 or A$499 +GST). Month to month, 30 days' notice to cancel.

Start my free trial

Ready to start now? Subscribe online – we'll email you within 1 business day to set up your number.

Useful guides

Serving businesses across Sydney – Inner West, Eastern Suburbs, North Shore, Northern Beaches, Hills District, Parramatta, Western Sydney, St George, Sutherland Shire, Canterbury-Bankstown and more. You choose your suburbs; it politely redirects the rest. Outside Sydney? See our national page and other cities.

Frequently asked questions

How much does an AI receptionist cost for pest control?

KookaDesk is A$129, A$199, A$349 or A$549 per month +GST depending on call minutes (100, 300, 600 or 800) and features. There's a 7-day free trial with up to 100 minutes (cancel anytime before day 7 and you won't be charged), and our first 10 customers pay no setup fee (normally A$299 +GST, or A$499 +GST on Pro).

Can it quote a general pest treatment?

Yes, if you give us your fixed prices (for example by property size). Termite and rodent work is passed to you as an inspection request to confirm and quote.

Will it ask about pets and kids before treatment?

Yes. You set the pre-treatment questions and instructions, and the assistant asks every time.

Can it handle pre-purchase inspections fast?

It takes the buyer's deadline, preferred times, agent details and access arrangements and texts them to you marked as time-critical. Reply with a number to lock in a slot – for example, Reply 1 for Wednesday 10am, 2 for Thursday 2pm. The buyer then gets an SMS confirmation, and an email copy goes out for the record. No links to tap: just reply with a number.

Will customers know it's an AI?

Yes. It says it's your business's AI assistant at the start of every call and tells callers the call may be recorded, with the option to leave a message without recording.

Does it reply to emails and website forms?

Yes. Every new enquiry gets a helpful reply within about a minute, 24/7.

Start your 7-day free trial