KookaDesk › Industries › Landscapers & gardeners › Sydney

AI receptionist for Sydney landscapers & gardeners

Mowers running? KookaDesk hears the phone.

You can't hear a phone over a mower or hedge trimmer, and maintenance customers expect a quick reply. KookaDesk answers your missed calls, emails and website enquiries within 60 seconds, 24/7, collects yard size, access and photos, and texts you quote or regular-visit requests to confirm.

This is our Sydney page, with Sydney suburbs and contacts. KookaDesk serves landscapers and gardeners right across Australia, in every time zone – see AI receptionist for landscapers and gardeners in Australia.

Cancel before day 7, no charge · Keep your own number · No lock-in · We set it all up for you

Example text to you after a missed enquiry
NEW REGULAR
Chloe B. – Kogarah
Fortnightly mow + edges, front and back, approx medium block. Side access 90cm. Dog in backyard.
Prefers: Fri 7am first visit · Photos sent ✓
LANDSCAPE QUOTE
Mohammed S. – Castle Hill · New turf + retaining wall approx 8m, sloping back yard. Prefers site visit Tue 3pm.
You reply with a number to confirm; the customer gets an SMS. No links to tap: just reply with a number. Illustrative example – names and details are made up.

Why landscapers and gardeners miss work

Noise and gloves

Most calls come in while you're using loud gear. By the time you check voicemail, the customer has booked someone else.

Quotes depend on access and size

Gate width, slope, green waste and yard size make or break the price. Getting photos first saves wasted trips.

Regular clients are the profit

Fortnightly and monthly maintenance customers are worth chasing. A fast, organised first reply helps you win them.

How KookaDesk works for landscapers and gardeners

Set up in about 48 hours. You don't change your number, your phone or how you work.

STEP 1

Divert missed calls

Set a short diversion code so calls you don't answer go to your KookaDesk line (how diversion works). We connect your email and website form too.

STEP 2

It answers in your name

It says up front it's your AI assistant, asks your questions and only gives answers and prices you've approved.

STEP 3

You confirm, they get an SMS

It texts you a short summary with the customer's preferred times. Reply with a number to confirm – for example, Reply 1 for 2pm, 2 for 4pm. Once you confirm, the customer gets an SMS confirmation, and an email copy goes out for the record. No links to tap: just reply with a number. No calendar connection or software install needed – Google or Outlook sync is optional.

What it asks your customers

  • Maintenance, one-off clean-up, hedging, turf, paving, retaining walls, planting or full landscape design
  • Rough yard size, slope and what's there now
  • Side access width, parking and green-waste disposal
  • How often – one-off, weekly, fortnightly, monthly
  • Suburb and street, checked against your run
  • Photos by SMS link of the area

Sensible limits

For digging jobs the assistant can remind customers that underground services should be located before work through Before You Dig Australia (byda.com.au, helpdesk 1100). Tree work near powerlines, large tree removal and anything needing council approval is flagged to you to assess, and it never tells customers whether they need a permit.

How a call starts

The first few lines of a typical call for a made-up business. The assistant always says it's an AI.

Sample call (demo business)
AI assistant

Hi, thanks for calling Demo Gardens Sydney. I'm Tom's AI assistant – he's out on a job. This call may be recorded. Are you after regular garden maintenance or a one-off job?

Caller

Regular mowing, maybe every two weeks.

AI assistant

Great. Roughly how big are the front and back lawns, and is there side access for a mower?

…the assistant takes the caller's name, mobile, suburb, access details and preferred times, then says: "I'll text the owner now, and you'll get an SMS to confirm the time shortly." The owner gets a summary and replies with a number to confirm (for example, Reply 1 for 2pm, 2 for 4pm). No links to tap: just reply with a number.

Illustrative script for a made-up business. Not a real customer call. For your business, it uses your own questions, service area and approved prices.

Questions? Tap the chat bubble in the corner to ask our chat assistant.

One flat monthly fee. Free for 7 days.

Plans from A$199/month +GST (300 minutes), A$349 (600 minutes) or A$549 (800 minutes). Extra minutes A$0.40/min +GST. 7-day free trial with up to 100 call minutes. Cancel anytime before day 7 and you won't be charged.

Setup fee (A$299 or A$499 +GST) waived for our first 3 founding customers. Month to month, 30 days' notice to cancel.

Start my free trial

Ready to start now? Subscribe online – we'll email you within 1 business day to set up your number.

Useful guides

Serving businesses across Sydney – Inner West, Eastern Suburbs, North Shore, Northern Beaches, Hills District, Parramatta, Western Sydney, St George, Sutherland Shire, Canterbury-Bankstown and more. You choose your suburbs; it politely redirects the rest. Outside Sydney? See our national page and other cities.

Frequently asked questions

How much does an AI receptionist cost for a landscaper or gardener?

KookaDesk is A$199, A$349 or A$549 per month +GST depending on call minutes (300, 600 or 800) and features. There's a 7-day free trial with up to 100 minutes (cancel anytime before day 7 and you won't be charged), and the setup fee is waived for our first 3 founding customers.

Can it quote regular mowing?

Yes, if you give us your prices by yard size or time. Bigger landscaping jobs come through as a site-visit request for you to confirm and quote.

Can it fill gaps in my run?

It offers the days and suburbs you choose, so new customers can be slotted near your existing ones.

What if it rains?

You can tell it your rain policy, and it explains it to customers. You can also update availability at short notice.

Will customers know it's an AI?

Yes. It says it's your business's AI assistant at the start of every call and tells callers the call may be recorded, with the option to leave a message without recording.

Do I need a new number?

No. Keep your number and divert calls you don't answer to your KookaDesk line.

Start your 7-day free trial