KookaDesk › AI receptionist for Sydney plumbers
AI receptionist for Sydney plumbersWhen you're elbow-deep in a blocked drain, the next customer is already ringing the plumber below you on Google. KookaDesk picks up your missed calls, emails and website enquiries within 60 seconds, 24/7, works out what the job is and how urgent it is, books it in and texts you the details.
No card needed · Keep your own number · No lock-in · We set it all up for you
Under a sink, in a roof space or on a slab – most calls arrive exactly when your hands are full. Many callers won't leave a message; they just ring the next number.
Burst flexi hoses at 9pm and no hot water on a Sunday morning are high-value jobs. If nobody answers, someone else gets the call-out.
A quote request that sits in your inbox until Thursday night is usually already booked with someone else.
Set up in about 48 hours. You don't change your number, your phone or how you work.
Set a short diversion code so calls you don't answer go to your KookaDesk line. We connect your email and website form too.
It says up front it's your AI assistant, asks your questions and only gives answers and prices you've approved.
It books a time or a call back and texts you a short summary straight away, so you can decide in seconds.
Gas smell: the assistant tells the caller to leave the area, not to use switches, phones near the leak or flames, and to call 000 or the Jemena gas emergency line on 131 909 – then alerts you straight away. It never gives gas repair advice.
Burst pipe inside the home: it explains how to turn the water off at the meter and flags the job to you as urgent. Burst water main in the street: it directs the caller to Sydney Water faults on 13 20 90.
Plans from A$199/month +GST. 14-day trial with up to 100 call minutes – no card, switches off automatically.
Setup fee waived for our first 3 founding customers. Month to month, 30 days' notice to cancel.
KookaDesk is run from Sydney. You tell it which suburbs you cover and it politely redirects the rest.
KookaDesk is A$199, A$349 or A$549 per month +GST depending on call minutes and features. There's a free 14-day trial with up to 100 minutes and no card needed, and the setup fee is waived for our first 3 founding customers.
No. You keep your existing mobile or business number and set a call diversion so calls you don't answer (or when you're busy) go to your KookaDesk line. It takes about two minutes and you can switch it off any time.
Only prices you've approved, such as your call-out fee or a fixed price for a standard job. Everything else is captured with photos so you can quote quickly yourself.
At launch KookaDesk books into your calendar and texts or emails you the job details. ServiceM8 workflow support is on the Pro plan – tell us which software you use when you start your trial and we'll confirm exactly what's possible for your setup.
Yes. It always says it's your business's AI assistant at the start of the call, and tells callers the call may be recorded, with an option to leave a message without recording.
Any area you service. You give us your suburbs or postcodes, and it politely redirects out-of-area enquiries so you don't waste time on them.