You're on the tools, the phone rings, you can't pick up – and that customer rings the next plumber on Google. KookaDesk answers every missed call, email and website enquiry within 60 seconds, 24/7, books the job and texts you the details.
No card needed · Keep your own number · No lock-in · We set it all up for you
Set up in about 48 hours. You don't change your number, your phone or how you work.
We give you a short code to divert calls you don't answer (or when you're busy) to your KookaDesk line. Your email and website form get connected too.
It answers in your business name, says up front it's your AI assistant, asks the right questions – job, suburb, urgency, access – and texts the customer a link to send photos.
It books a time from your calendar and texts you a 3-line summary straight away. Real emergencies? It tells the caller what to do and alerts you instantly.
Call our demo line and pretend you're a customer with a burst pipe or a blocked drain.
Demo line coming soon
Our live demo number is being set up. Want a heads-up when it's ready? Start a free trial below or email hello@kookadesk.com. When you call, you'll talk to our AI assistant and the call may be recorded for quality – you can ask it not to record.
One missed hot-water job pays for a month. No lock-in contracts.
For sole-trader plumbers
For 2–5 person teams
For multi-van businesses
Prices in AUD, exclusive of GST (+GST). Setup fee A$299 +GST (Starter/Business) or A$499 +GST (Pro) – waived for our first 3 founding customers. Extra minutes A$0.40/min +GST. Month to month, 30 days' notice to cancel. We are GST registered.
Our promise: if KookaDesk doesn't catch at least one real enquiry you would have missed in your first 30 paid days, we refund that month.
Yes. KookaDesk always introduces itself as your business's AI assistant at the start of every call and never pretends to be a person. In our experience customers care far more about getting an answer straight away than about who answers.
Calls may be recorded and transcribed so the details are accurate. The assistant tells every caller this at the start of the call and offers to take a message without recording if they'd prefer. Recordings are only used to run your service and are never published or used to train AI models. (Wording to be confirmed by our lawyer.)
For a gas smell, the assistant tells the caller to leave the area, not to use switches or flames, and to call 000 or their gas distributor's emergency line – then alerts you immediately. For burst pipes it explains how to turn off the water at the meter and flags the job as urgent to you straight away (live transfer on the Pro plan).
No. You keep your number. You simply divert calls you don't answer (or when you're busy) to your KookaDesk line – it takes about two minutes.
Only prices you've approved, such as your call-out fee. Otherwise it collects the details and photos so you can quote quickly.
14 days and up to 100 call minutes on a KookaDesk number, plus email and form replies. No card needed. It switches off automatically at the end – you won't be charged unless you choose a plan.
Yes. No lock-in contracts – just give 30 days' notice. Your number always stays yours and we'll help you remove the call diversion.
We use reputable cloud platforms, some of which store data outside Australia. Details are in our Privacy Policy. We only use your customers' information to answer and book their enquiry.
Tell us about your business and we'll have your AI front desk ready within 48 hours. No card needed.