KookaDesk › AI receptionist for Sydney physio clinics
AI receptionist for Sydney physio clinicsYour front desk is busy checking patients in, and after 6pm nobody answers at all. KookaDesk picks up missed calls, emails and website enquiries within 60 seconds, 24/7, takes new-patient details, answers common questions from information you approve, and sends the patient your booking link or books a call back.
No card needed · Keep your own number · No lock-in · We set it all up for you
Solo and small clinics can't stop a treatment to answer. New patients who hit voicemail often book elsewhere.
Many people look for a physio in the evening or on weekends, when the clinic is closed.
Repeating the same answers about fees, health funds and referrals eats into reception hours.
Set up in about 48 hours. You don't change your number, your phone or how you work.
Set a short diversion code so calls you don't answer go to your KookaDesk line. We connect your email and website form too.
It says up front it's your AI assistant, asks your questions and only gives answers and prices you've approved.
It books a time or a call back and texts you a short summary straight away, so you can decide in seconds.
The assistant never diagnoses, gives exercise or treatment advice, or comments on a patient's condition. If a caller describes symptoms that sound serious (for example chest pain, trouble breathing, or a sudden severe injury) it tells them to call 000 or see a doctor urgently.
Health information is sensitive under the Privacy Act. KookaDesk only collects what's needed to book the appointment, uses it only for that purpose, and our Privacy Policy explains where data is stored (some of our providers store data outside Australia). We'll configure the wording with you before go-live.
Plans from A$199/month +GST. 14-day trial with up to 100 call minutes – no card, switches off automatically.
Setup fee waived for our first 3 founding customers. Month to month, 30 days' notice to cancel.
KookaDesk is run from Sydney. You tell it which suburbs you cover and it politely redirects the rest.
A$199, A$349 or A$549 per month +GST depending on call minutes and features. Free 14-day trial with up to 100 minutes, no card needed. Setup fee waived for our first 3 founding customers.
At launch KookaDesk sends the patient your online booking link, or takes their details and books a call back for your team. Direct integration depends on your practice software – tell us which one you use when you start your trial and we'll confirm what's possible.
No. It only answers administrative questions you approve (fees, location, parking, health fund rebates, referrals) and refers anything clinical to your practitioners or to emergency services.
We collect only what's needed to arrange the appointment, use it only for that, and never use your patients' calls to train AI models. Details are in our Privacy Policy.
Yes. It introduces itself as your clinic's AI assistant and tells callers the call may be recorded, with an option to leave a message without recording.
Yes. You divert calls you don't answer, or after-hours calls, to your KookaDesk line.