KookaDesk › AI receptionist for Sydney electricians

AI receptionist for Sydney electricians

Up a ladder? KookaDesk takes the call.

Power outages, tripping safety switches and switchboard upgrades don't wait until you're off the tools. KookaDesk answers your missed calls, emails and website enquiries within 60 seconds, 24/7, sorts the urgent from the routine, books the job and texts you a summary.

No card needed · Keep your own number · No lock-in · We set it all up for you

Example text to you after a missed enquiry
NEW JOB · URGENT
Tom R. – Ryde
Half the house has no power, safety switch keeps tripping. No smell of burning. Owner-occupier.
Booked: Today 3:00pm
QUOTE
Linda W. – Penrith · EV charger install, single-phase, garage 8m from switchboard. Booked Thu 7:30am.
Illustrative example – names and details are made up.

Why electricians miss good work

You're isolating a circuit when it rings

Stopping mid-job to answer isn't safe or practical. But a missed call is often a missed job.

Quote requests pile up

EV chargers, switchboard upgrades, lighting and solar enquiries come in by phone, email and web form. Slow replies lose them to whoever answers first.

Landlords and agents want quick answers

Smoke alarm and rental compliance work often goes to the electrician who confirms a time fastest.

How KookaDesk works for you

Set up in about 48 hours. You don't change your number, your phone or how you work.

STEP 1

Divert missed calls

Set a short diversion code so calls you don't answer go to your KookaDesk line. We connect your email and website form too.

STEP 2

It answers in your name

It says up front it's your AI assistant, asks your questions and only gives answers and prices you've approved.

STEP 3

You get the job

It books a time or a call back and texts you a short summary straight away, so you can decide in seconds.

What it asks your customers

  • Job type – no power, tripping safety switch, switchboard, lights, power points, EV charger, smoke alarms, data/TV
  • Suburb and street, checked against your service area
  • Urgency and safety – burning smell, sparking, water near electrics
  • Single- or three-phase, house age, switchboard type if known
  • Owner, tenant or property manager, and access details
  • Photos of the switchboard or problem by SMS link

Safety first, every time

Fallen powerlines, sparking or someone hurt: the assistant tells the caller to stay well clear, call 000 if anyone is in danger, and report network faults to their distributor – Ausgrid on 13 13 88 or Endeavour Energy on 131 003 in Western Sydney. It then alerts you.

Burning smell or smoke from a switchboard: it advises calling 000 and flags the job to you as urgent. It never talks a customer through electrical work.

One flat monthly fee. Free for 14 days.

Plans from A$199/month +GST. 14-day trial with up to 100 call minutes – no card, switches off automatically.

Setup fee waived for our first 3 founding customers. Month to month, 30 days' notice to cancel.

Serving businesses across Sydney

KookaDesk is run from Sydney. You tell it which suburbs you cover and it politely redirects the rest.

Frequently asked questions

How much does an AI receptionist cost for an electrician?

A$199, A$349 or A$549 per month +GST depending on call minutes and features. Free 14-day trial with up to 100 minutes, no card needed. The setup fee is waived for our first 3 founding customers.

Can it tell an emergency from a routine job?

Yes. You decide what counts as urgent (for example no power, burning smell, tripping that won't reset). Urgent jobs are texted to you straight away; routine quotes are booked into your calendar.

Do I keep my number?

Yes. You divert calls you don't answer to your KookaDesk line. Nothing changes for your customers except that someone always picks up.

Will it give prices?

Only the prices you approve, such as a call-out fee or a fixed smoke alarm price. Otherwise it collects details and photos so you can quote.

Will customers know it's an AI?

Yes, it says so at the start of every call and tells callers the call may be recorded.

Does it handle emails and website forms too?

Yes. New enquiries from email and your website form get a helpful reply within about a minute, asking the questions you'd ask and offering a booking time.

Start your free 14-day trial