KookaDesk › Industries › Roofers › Sydney
AI receptionist for Sydney roofersYou can't answer a phone safely on a pitched roof, and after a storm every leaking ceiling in your area rings three roofers at once. KookaDesk answers your missed calls, emails and website enquiries within 60 seconds, 24/7, sorts active leaks from quote requests, collects photos and texts you the job so you can confirm an inspection time.
This is our Sydney page, with Sydney suburbs and contacts. KookaDesk serves roofers right across Australia, in every time zone – see AI receptionist for roofers in Australia.
Cancel before day 7, no charge · Keep your own number · No lock-in · We set it all up for you
Most of your day is spent where you physically can't take a call. Callers with a leak don't wait – they ring the next roofer.
After a big storm the phone rings non-stop for days. Without triage, the urgent leaks and the profitable re-roof enquiries get buried in the same voicemail.
Roof material, storeys, pitch and access decide whether you can quote from the ground. Chasing those details by phone eats your evenings.
Set up in about 48 hours. You don't change your number, your phone or how you work.
Set a short diversion code so calls you don't answer go to your KookaDesk line (how diversion works). We connect your email and website form too.
It says up front it's your AI assistant, asks your questions and only gives answers and prices you've approved.
It texts you a short summary with the customer's preferred times. Reply with a number to confirm – for example, Reply 1 for 2pm, 2 for 4pm. Once you confirm, the customer gets an SMS confirmation, and an email copy goes out for the record. No links to tap: just reply with a number. No calendar connection or software install needed – Google or Outlook sync is optional.
Storm or flood damage: the assistant tells callers that for emergency help with storm damage they can contact the NSW SES on 132 500, and to call 000 if anyone is in danger. It never tells a homeowner to get on the roof.
Water near lights or power points: it advises staying clear of wet electrics and contacting an electrician, then flags the job to you as urgent.
The first few lines of a typical call for a made-up business. The assistant always says it's an AI.
Hi, you've reached Demo Roofing Sydney. I'm Chris's AI assistant – Chris is up on a job. This call may be recorded so we get your details right; just say if you'd prefer a message instead. Is water coming into the house right now?
Yeah, there's a drip in the hallway ceiling since the storm.
Okay. Please keep clear of any wet light fittings, and put a bucket under the drip. Is the roof tiled or metal, and is it one storey or two?
…the assistant takes the caller's name, mobile, suburb, access details and preferred times, then says: "I'll text the owner now, and you'll get an SMS to confirm the time shortly." The owner gets a summary and replies with a number to confirm (for example, Reply 1 for 2pm, 2 for 4pm). No links to tap: just reply with a number.
Illustrative script for a made-up business. Not a real customer call. For your business, it uses your own questions, service area and approved prices.
Questions? Tap the chat bubble in the corner to ask our chat assistant.
Plans from A$129/month +GST (After-hours: after-hours and overflow calls, 100 minutes), then A$199 (300 minutes), A$349 (600 minutes) or A$549 (800 minutes). Extra minutes A$0.40/min +GST. 7-day free trial with up to 100 call minutes. Cancel anytime before day 7 and you won't be charged.
No setup fee for our first 10 customers (normally A$299 or A$499 +GST). Month to month, 30 days' notice to cancel.
Ready to start now? Subscribe online – we'll email you within 1 business day to set up your number.
Serving businesses across Sydney – Inner West, Eastern Suburbs, North Shore, Northern Beaches, Hills District, Parramatta, Western Sydney, St George, Sutherland Shire, Canterbury-Bankstown and more. You choose your suburbs; it politely redirects the rest. Outside Sydney? See our national page and other cities.
KookaDesk is A$129, A$199, A$349 or A$549 per month +GST depending on call minutes (100, 300, 600 or 800) and features. There's a 7-day free trial with up to 100 minutes (cancel anytime before day 7 and you won't be charged), and our first 10 customers pay no setup fee (normally A$299 +GST, or A$499 +GST on Pro).
Yes. It can answer many calls at once, so after a storm nobody gets a busy tone. Urgent leaks are texted to you first; quote requests come through with the customer's preferred times for you to confirm.
Only the windows you allow. Many roofers offer a 'make safe' visit first and a full quote later – the assistant explains whatever process you give it.
It records the insurer name and claim number if the caller has them, so you can follow up. It doesn't give advice about claims.
Yes. It says it's your business's AI assistant at the start of every call and tells callers the call may be recorded, with the option to leave a message without recording.
No. You keep your number and divert calls you don't answer to your KookaDesk line, then switch it off any time.