KookaDesk › Industries › Locksmiths › Sydney
AI receptionist for Sydney locksmithsSomeone locked out at 11pm rings every locksmith on the first page of Google until someone picks up. KookaDesk answers your missed calls and enquiries within 60 seconds, 24/7, takes the exact location and lock details, gives your approved call-out fee and texts you the job straight away so you can confirm your arrival time.
This is our Sydney page, with Sydney suburbs and contacts. KookaDesk serves locksmiths right across Australia, in every time zone – see AI receptionist for locksmiths in Australia.
Cancel before day 7, no charge · Keep your own number · No lock-in · We set it all up for you
Nobody leaves a voicemail when they're standing on the doorstep. A missed call is almost always a lost job.
Callers want to know the call-out fee before anything else. Giving your approved fee up front filters the shoppers and builds trust.
Rekeys, master key systems and access control need site information. Getting it on the first contact saves a second call.
Set up in about 48 hours. You don't change your number, your phone or how you work.
Set a short diversion code so calls you don't answer go to your KookaDesk line (how diversion works). We connect your email and website form too.
It says up front it's your AI assistant, asks your questions and only gives answers and prices you've approved.
It texts you a short summary with the customer's preferred times. Reply with a number to confirm – for example, Reply 1 for 2pm, 2 for 4pm. Once you confirm, the customer gets an SMS confirmation, and an email copy goes out for the record. No links to tap: just reply with a number. No calendar connection or software install needed – Google or Outlook sync is optional.
Child or pet locked in a car or house in danger: the assistant tells the caller to call 000 immediately, then alerts you.
It always tells callers you'll ask for proof that they're entitled to access the property, and never gives out tips on opening locks.
The first few lines of a typical call for a made-up business. The assistant always says it's an AI.
Hi, you've reached Demo Locksmiths Sydney. I'm Mel's AI assistant. This call may be recorded. Is anyone – a child, a pet or anyone unwell – locked inside or in a car right now?
No, it's just me. I'm locked out of my unit.
Okay, let's get someone to you. What's the address, and are you waiting outside the building or at your door?
…the assistant takes the caller's name, mobile, suburb, access details and preferred times, then says: "I'll text the owner now, and you'll get an SMS to confirm the time shortly." The owner gets a summary and replies with a number to confirm (for example, Reply 1 for 2pm, 2 for 4pm). No links to tap: just reply with a number.
Illustrative script for a made-up business. Not a real customer call. For your business, it uses your own questions, service area and approved prices.
Questions? Tap the chat bubble in the corner to ask our chat assistant.
Plans from A$199/month +GST (300 minutes), A$349 (600 minutes) or A$549 (800 minutes). Extra minutes A$0.40/min +GST. 7-day free trial with up to 100 call minutes. Cancel anytime before day 7 and you won't be charged.
Setup fee (A$299 or A$499 +GST) waived for our first 3 founding customers. Month to month, 30 days' notice to cancel.
Ready to start now? Subscribe online – we'll email you within 1 business day to set up your number.
Serving businesses across Sydney – Inner West, Eastern Suburbs, North Shore, Northern Beaches, Hills District, Parramatta, Western Sydney, St George, Sutherland Shire, Canterbury-Bankstown and more. You choose your suburbs; it politely redirects the rest. Outside Sydney? See our national page and other cities.
KookaDesk is A$199, A$349 or A$549 per month +GST depending on call minutes (300, 600 or 800) and features. There's a 7-day free trial with up to 100 minutes (cancel anytime before day 7 and you won't be charged), and the setup fee is waived for our first 3 founding customers.
Yes – your approved call-out and after-hours fees, word for word. It doesn't quote the final job price unless you give it a fixed price for that job.
As soon as the call ends you get a text with the address, lock details and the caller's number, so you can confirm your arrival time.
It tells every caller you'll need to see ID or proof of residence on arrival. The actual check is done by you on site.
Yes. It says it's your business's AI assistant at the start of every call and tells callers the call may be recorded, with the option to leave a message without recording.
It collects the site, number of doors, lock types and timing, and passes you a call-back or site-visit request with their preferred times.