KookaDesk › Industries › Builders & carpenters › Sydney
AI receptionist for Sydney builders & carpentersBuilders and carpenters get a mix of big jobs and tyre-kickers, and every enquiry takes time to qualify. KookaDesk answers your missed calls, emails and website enquiries within 60 seconds, 24/7, asks about scope, budget range, timing and approvals, and passes you site-visit requests only for the jobs you want.
This is our Sydney page, with Sydney suburbs and contacts. KookaDesk serves builders and carpenters right across Australia, in every time zone – see AI receptionist for builders and carpenters in Australia.
Cancel before day 7, no charge · Keep your own number · No lock-in · We set it all up for you
Driving across Sydney to quote a job that was never going ahead can cost you half a day. Basic questions up front fix that.
Calls during the day go to voicemail, and the good clients assume you're too busy to take on work.
Extensions, renos and decks need scope, approvals and timing. An instant, organised reply makes you look like the builder who has their act together.
Set up in about 48 hours. You don't change your number, your phone or how you work.
Set a short diversion code so calls you don't answer go to your KookaDesk line (how diversion works). We connect your email and website form too.
It says up front it's your AI assistant, asks your questions and only gives answers and prices you've approved.
It texts you a short summary with the customer's preferred times. Reply with a number to confirm – for example, Reply 1 for 2pm, 2 for 4pm. Once you confirm, the customer gets an SMS confirmation, and an email copy goes out for the record. No links to tap: just reply with a number. No calendar connection or software install needed – Google or Outlook sync is optional.
The assistant can tell callers your licence number and what work you're licensed for – exactly as you give it – and explains your process for quotes and deposits. It never estimates a price outside the ranges you approve, and anything structural (sagging beams, cracking walls, termite damage) is flagged for you to assess in person.
For work involving digging, it can remind callers that underground services should be located first through Before You Dig Australia (byda.com.au, helpdesk 1100).
The first few lines of a typical call for a made-up business. The assistant always says it's an AI.
Hi, thanks for calling Demo Carpentry Sydney. I'm Lee's AI assistant – Lee's on site today. This call may be recorded so we get the details right. What kind of work are you thinking about?
We want our old deck pulled down and a new one built.
Happy to help with that. Roughly how big is it, and is it at ground level or raised off the ground?
…the assistant takes the caller's name, mobile, suburb, access details and preferred times, then says: "I'll text the owner now, and you'll get an SMS to confirm the time shortly." The owner gets a summary and replies with a number to confirm (for example, Reply 1 for 2pm, 2 for 4pm). No links to tap: just reply with a number.
Illustrative script for a made-up business. Not a real customer call. For your business, it uses your own questions, service area and approved prices.
Questions? Tap the chat bubble in the corner to ask our chat assistant.
Plans from A$129/month +GST (After-hours: after-hours and overflow calls, 100 minutes), then A$199 (300 minutes), A$349 (600 minutes) or A$549 (800 minutes). Extra minutes A$0.40/min +GST. 7-day free trial with up to 100 call minutes. Cancel anytime before day 7 and you won't be charged.
No setup fee for our first 10 customers (normally A$299 or A$499 +GST). Month to month, 30 days' notice to cancel.
Ready to start now? Subscribe online – we'll email you within 1 business day to set up your number.
Serving businesses across Sydney – Inner West, Eastern Suburbs, North Shore, Northern Beaches, Hills District, Parramatta, Western Sydney, St George, Sutherland Shire, Canterbury-Bankstown and more. You choose your suburbs; it politely redirects the rest. Outside Sydney? See our national page and other cities.
KookaDesk is A$129, A$199, A$349 or A$549 per month +GST depending on call minutes (100, 300, 600 or 800) and features. There's a 7-day free trial with up to 100 minutes (cancel anytime before day 7 and you won't be charged), and our first 10 customers pay no setup fee (normally A$299 +GST, or A$499 +GST on Pro).
Yes. Tell us your minimum job size, the work you don't do and the suburbs you cover. It politely declines or refers those enquiries, and only passes on site-visit requests for the rest.
It asks for a budget range using bands you choose, and explains it's so you can recommend the right options. Callers can skip the question.
No. It takes the customer's preferred times and texts you the job details and photos. Reply with a number to confirm a site visit – for example, Reply 1 for Saturday 9am, 2 for Monday 8am. The customer then gets an SMS confirmation, and an email copy goes out for the record. No links to tap: just reply with a number. Google or Outlook calendar sync is optional.
Yes. It says it's your business's AI assistant at the start of every call and tells callers the call may be recorded, with the option to leave a message without recording.
Yes. Most reno enquiries arrive by web form or email – each one gets a helpful reply within about a minute, 24/7.